Job Vacancy Sales Manager-Group (Remote) Oklahoma City Sales Office


Job title: Sales Manager-Group (Remote)

Company: Oklahoma City Sales Office

Job description: Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Sales Manager also works as a team member with the sales and catering staff to in close contact with assigned Administrative Assistant and other support staff.

  • Primary sales efforts are in selling guest rooms, banquet food & beverage, upsell previously contracted groups, and maximizing hotel revenues.
  • Solid negotiating skills and an understanding of the complexities of selling and competing with other So Cal hotels and resorts
  • Customization of proposals comes natural and instinctive
  • Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.
  • Promote the hotel through goodwill, courtesy and a positive attitude.
  • Attend all scheduled training classes and meetings.
  • Train and supervise other associates as directed by management.
  • Perform any reasonable request as assigned or directed by management.
  • Primary sales efforts are in selling guest rooms, banquet food & beverage, upsell previously contracted groups, and maximizing hotel revenues.
  • Solid negotiating skills and an understanding of the complexities of selling and competing with other So Cal hotels and resorts
  • Customization of proposals comes natural and instinctive
  • Negotiate with clients, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function.
  • Promote the hotel through goodwill, courtesy and a positive attitude.
  • Attend all scheduled training classes and meetings.
  • Train and supervise other associates as directed by management.
  • Perform any reasonable request as assigned or directed by management.
  • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternate solutions.
  • Uses his/her personal judgment to integrated current trends in event management and event design.
  • To solicit banquet and catering sales by telephone and personal contact.
  • Works to continuously improve customer service by integrating obtained feedback and personal judgment into action plans.
  • Maintain budgeted sales quotas.
  • Create new ideas to increase catering revenue during low demand periods.
  • Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized program and publishing BEO’s for distribution.
  • Solicit future business from current and past customers.
  • Complete all assignments by assigned due dates.
  • Establish and review plans and actions on a quarterly basis and update as needed. Establish sound objectives and accomplish objectives on a timely basis.
  • Meet or exceed own booking goals, appointment goals and solicitation goals each month by talking and personally meeting with customers to sell hotel function space.
  • Maintain records on cancellations and turndown report, analyzes these reports quarterly.
  • Review future bookings with Sales and Marketing/Revenue Management team weekly.
  • Promptly respond to correspondence from customers, prospects and corporate offices relating to catering/sales activities.
  • Maintain catering/sales account database in accordance with standards set by Management Company and ensure compliance with the properties specific requirements.
  • Facilitates various meetings as he/she perceives necessary (Banquet Event order meeting, room block review, Pre/Post convention meeting, etc.)
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and be able to exercise discretion and independent judgment as it relates to these departments when handling guest complaints, employee issues, or other matters of significance.
  • CVent
  • Hotel Planner
  • Committed and results-oriented with strong influence skills.
  • Excellent interpersonal, communication and time management skills.
  • Ability to lead, guide and achieve personal income goals
  • Previous proven experience and success in the incentive market
  • Ability to travel whenever needed for site inspections, trade shows, client meetings and sales calls

Hyatt is a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications:

  • A minimum of 5 years of hotel sales or comparable experience.
  • Highly motivated and solution-oriented with adaptable teamwork styles
  • Strong analytical skills with the ability to translate data into profitable actions.
  • Strategic orientation with the know-how to solve problems under pressure
  • Ability to create a positive first impression with an understanding of the importance of five-star grooming standards
  • Refined verbal and written communication skills.
  • Luxury hotel sales preferred (minimum 3 years) or 3-5 years operational hotel experience, concentration in conference services and/or catering sales a plus. Demonstrate proven sales record and metrics.

Expected salary:

Location: USA

Job date: Sat, 21 May 2022 04:03:09 GMT

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