Job Vacancy Office Coordinator – Part Time Cloudbeds



Job title: Office Coordinator – Part Time

Company: Cloudbeds

Job description: Cloudbeds is the hospitality industry’s fastest-growing technology provider for hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

From the beginning, we’ve believed that our people are our greatest asset, so we’ve founded the company as #RemoteFirst, #RemoteAlways with shared that allow our team to thrive. This means we:

  • Hire the best people wherever they’re located;
  • Emphasize the value of results over hours put in;
  • Provide flexibility in working hours and locations;
  • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
  • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

Together we’re on a mission to power every property in the world and to do that, we need to find the best talent in the world. That’s why we’re on the search for a superstar Office Coordinator (Part-time).

As an Office Coordinator, you will work closely with the San Diego based team, including Senior Management to ensure the smooth running of the office and corporate apartment. The Office Coordinator will be the first point of contact for all employees visiting the office from around the world.

Location: San Diego – on site

What You Will Do:

Office Management

  • Covid-19 Office Rules & Regulations (attestation form)
  • Send out and keep log
  • Point of contact for Balboa Plaza Office Management
  • Report cleaning and maintenance issues
  • Arrange additional cleaning as and when needed
  • Stock take & ordering of snacks & supplies (via Costco/Amazon)
  • Register new SD employee’s key fobs/grant access
  • Maintain car/garage log
  • Monitor San Diego slack channel, respond to queries
  • IT & Facilities support, on-site contact
  • Internet
  • Printers
  • SDGE issues
  • Furniture
  • Manage security system (Bay Alarm)
  • PoC / liaison / arrange service calls
  • Battery issues
  • To be added to the Bay alarm system and receive notifications for police reports / false alarm
  • Support Events Team with packing/shipping
  • Ad hoc shipping arrangements (using FedEx corporate account) – supporting Sales, Customer Success, and Marketing teams
  • Provide on-site assistance during events (e.g. arrange furniture hire, additional cleaning, guest liaison, oversee AV contractors if needed for larger events)
  • Coordinate lunch orders for larger meetings
  • Ensure furniture and appliances are in good working order, and run maintenance programs on appliances as appropriate (fridge, water filter, coffee machines, beer tap, dishwasher)
  • Ensuring health & safety and fire safety rules are adhered to
  • Support Finance / Executive Assistants with coordinating wet signatures and/or notary appointments as and when required

Corporate Apartment

  • Schedule apartment cleanings (occasionally let cleaners in when guests leave early)
  • Oversee reservation site for arrivals and cancellations
  • Actively manage guest reservations, reach out to guests prior to arrival to reconfirm bookings, arrival and departure times
  • Point of contact for Guests, HOA, and Contractors
  • Stay on top of maintenance – lightbulbs, making sure there are enough towels, linen, etc.
  • Make sure any damages are addressed, damaged items are replaced
  • Replenish apartment with basic supplies (toilet paper, paper towel, dishwasher tablet, etc)
  • Exit survey – follow up on any issues

This role will be a visible team member and need to be comfortable being responsible for building and maintaining a great culture in a distributed and diverse remote environment at Cloudbeds. The right individual for this role will have the dedication to push things forward throughout the organization while anticipating needs, troubleshooting issues, and responding proactively and calmly under pressure. Are you up for the challenge!?

You’ll Succeed With:

  • 2+ years experience in a similar role
  • Ability to work autonomously, self-starter
  • Problem-solving skills
  • Experience with remote teams preferred
  • Flexibility to work miscellaneous hours on an ad-hoc basis
  • Flexibility to visit multiple locations (mileage will be reimbursed)
  • Must have ‘mop bucket attitude’
  • Ability to work through and troubleshoot issues that arise with a solution-oriented mentality
  • Attention to detail and ability to multitask with time sensitivity
  • A collaborative approach to problem-solving
  • Excellent written and communication skills, English fluency
  • A second language is advantageous
  • Experience in Google Suite preferred
  • Experience with Expensify is a plus

Our company culture supports flexible working schedules with an open Paid Time Away policy. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

Company Awards to Check Out!

  • Fastest Growing Companies | Inc. 500 (2018 & 2019)
  • Best Places to Work | Inc Magazine (2017 & 2018)
  • Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)
  • Best Property Management System | HotelTechReport (2021, 2022)
  • Best Hotel Management Software | HotelTechReport (2022)
  • Start-Ups to Watch | Forbes (2018)
  • Best Startup Employers | Forbes (2020)
  • Technology Fast 500 | Deloitte (2019, 2020, 2021)
  • Top 100 North America | Red Herring (2020)
  • Connect MIP Award (Technology)

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at .

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

#LI-REMOTE #LI-KM1

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Expected salary:

Location: San Diego, CA

Job date: Fri, 15 Jul 2022 01:53:46 GMT

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