Job Vacancy Insurance Agency Receptionist Owens Insurance Agency & Financial Services, Inc.

Job title: Insurance Agency Receptionist

Company: Owens Insurance Agency & Financial Services, Inc.

Job description: Owens Insurance Agency is currently accepting resumes for our front desk receptionist. Owens Insurance Agency prides itself on upstanding customer service. We are looking for a new agency receptionist that will serve as the liaison between customers, the agency, and our various carriers. We are seeking someone who is self motivated and is customer-centric.

Job Duties:

  • Answering calls that the agency receives and taking care of the customer or distributing the call to a customer service representative to assist the customer with their needs
  • Receive and process payments
  • Data entry of client information
  • Greet and assist customers that come into the office
  • Send documents for e-signature
  • Mortgagee changes
  • Scan and maintain files as necessary
  • Maintains confidentiality of customer information
  • Assist the producers and other staff members as necessary
  • Receive in-coming mail and distribute, as well as, prepare outgoing mail
  • Fax, email, and text customers and insurance carriers
  • General receptionist duties

Job Requirements:

  • Dress is business casual
  • Hours 8:30 to 5 with a 1 hour lunch
  • Knowledge or experience in the insurance industry is required
  • Efficiency in Microsoft programs and agency management system (some training will be provided in regards to our agency management system)
  • Strong communication skills


  • Competitive pay
  • Health Insurance
  • Retirement plan
  • Opportunity for bonus pay

Expected salary:

Location: Wilmington, NC

Job date: Fri, 22 Apr 2022 06:55:02 GMT

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