Job Vacancy Hotel Front Desk Attendant La Quinta Inn & Suites Fairbanks


Job title: Hotel Front Desk Attendant

Company: La Quinta Inn & Suites Fairbanks

Job description: Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Responsibilities:

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Communicate with housekeeping to make sure guest rooms are ready

Handle customer complaints as necessary

Qualifications:

Has previous experience or working knowledge of Microsoft Office and reservation management systems

High school graduate, GED recipient, or equivalent

Has experience answering telephone calls and troubleshooting stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

1+ year of hotel industry experience or related job preferred

About Company:

Stay with us at our La Quinta Inn & Suites by Wyndham Fairbanks Airport hotel, ideally located just minutes from Fairbanks International Airport (FAI). If you’re flying in or out of the area, we offer a free airport shuttle for your convenience.

Expected salary:

Location: Fairbanks, AK

Job date: Mon, 04 Jul 2022 22:51:16 GMT

Apply for the job now!


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