Job title: Hotel Front Desk Attendant
Company: Hampton Inn Tampa-International Airport -Westshore
Job description: We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Connect with the housekeeping department to ensure guest accommodations are ready
Field customer complaints when necessary
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
1+ year of hotel industry experience or related job preferred
Working knowledge of Microsoft Office and reservation management systems
Must have graduated high school, received a GED or equivalent
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Well-versed in taking telephone calls and handling stressful situations
Off I-275, we’re three miles from Tampa International Airport and six miles from Port Tampa Bay Cruise Terminal. Get to the airport, mall, and more with our free shuttle. Daily hot breakfast is free, and we’ve got plenty of restaurants within walking distance. Perks include our free WiFi, outdoor pool, and fitness center.
Location: Tampa, FL
Job date: Sat, 09 Jul 2022 22:03:24 GMT
Apply for the job now!