Job Vacancy Hotel Front Desk Attendant Hampton Inn Tampa-International Airport -Westshore


Job title: Hotel Front Desk Attendant

Company: Hampton Inn Tampa-International Airport -Westshore

Job description: We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Responsibilities:

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Connect with the housekeeping department to ensure guest accommodations are ready

Field customer complaints when necessary

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Qualifications:

1+ year of hotel industry experience or related job preferred

Working knowledge of Microsoft Office and reservation management systems

Must have graduated high school, received a GED or equivalent

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Well-versed in taking telephone calls and handling stressful situations

About Company:

Off I-275, we’re three miles from Tampa International Airport and six miles from Port Tampa Bay Cruise Terminal. Get to the airport, mall, and more with our free shuttle. Daily hot breakfast is free, and we’ve got plenty of restaurants within walking distance. Perks include our free WiFi, outdoor pool, and fitness center.

Expected salary:

Location: Tampa, FL

Job date: Sat, 09 Jul 2022 22:03:24 GMT

Apply for the job now!


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