Job Vacancy Creative Program Manager, Ring Amazon

Job title: Creative Program Manager, Ring

Company: Amazon

Job description: DESCRIPTION

Job summary

Ring Marketing is seeking an experienced Creative Program Manager to join our growing Creative Operations team. Creative Program Managers are responsible for guiding high-complexity programs from inception to delivery, through the creative lifecycle, including initial scope & WBS development to ultimately delivering the final design outputs. This role will be responsible for independently managing both larger-scale product marketing initiatives (ex. new product launches on as well as high-impact brand campaigns and seasonal promotional campaigns. The ideal candidate will be able to thrive in a dynamic and fast-paced environment, will be able to navigate ambiguous situations, and will be skilled at assessing and managing risks, understand and communicate priorities to various stakeholders, and will be able to manage a high-volume of end-to-end creative workflows cross-functionally.

The ideal candidate will have experience leading high-impact digital campaigns and ecommerce platform content. They will be able to translate broad ideas and concepts into actionable project plans and will be responsible for partnering with ecommerce, video and photography production teams to determine realistic schedules and project handoff dates in order to meet desired product and campaign launch dates. They will directly manage the design team workflow and reviews.

This role will also be responsible for contributing to the ongoing optimization of our creative operating model, including driving process improvements and iterating on the ways in which the marketing team works. This is inclusive of identifying areas of friction in the current process, helping to define solutions that work for all cross-functional teams, as well as documenting and helping to rollout new processes.

This is a high visibility, cross-functional role, collaborating with and managing stakeholders across Brand, Product Marketing, Legal, Product, Sales (including E-commerce, Channel,, Public Relations, Dev/Engineering, and Finance among others.

Key job responsibilities

  • Manage creative processes for all projects, programs, and campaigns through the entire creative lifecycle: planning, creative, production, delivery, and final handoff/implementation.
  • Work with cross-functional teams to confirm project scope.
  • Create timelines that allow for enough flexibility for the design process and unexpected situations that may occur throughout the project.
  • Create, maintain, and disseminate all project documentation, including creative briefs, strategic plans, status reports, deliverables list, timelines and post-project retrospectives to stakeholders and executive leadership.
  • Management of information to and from the design and productions teams.
  • Review creative assets for accuracy prior to review by the cross functional teams.
  • Set, lead and attend stakeholder review meetings and vet/deliver feedback to the creative team.
  • Coordinate deliverables managed directly by other teams that impact and/or contribute to final project deliverables for assigned projects and ensure that the deliverables will be complete on time.
  • Ability to anticipate roadblocks and escalate the senior management for visibility and be able to proactively problem solve and provide solutions to unexpected issues that arise, in order to keep projects on track.
  • Work with Head of Marketing Operations to develop, maintain, communicate and train internal teams and external resources/teams on creative process.
  • Ensure highest standards are achieved, processes are continually improved, and results are delivered.


  • 5+ years of experience in creative project management or marketing
  • Experience managing digital campaigns
  • Experience working cross functionally with tech and non-tech teams
  • Ability to think strategically and execute methodically
  • Able to identify and mitigate risk on projects


  • Experience building creative for ecommerce platform
  • Experience with electronic products a plus
  • Excellent communication, presentation, and storytelling skills
  • Familiarity with project / program management systems such as Workfront / Confluence / Jira / Asana
  • Naturally curious and willing to dive deep to find solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Expected salary:

Location: Hawthorne, CA

Job date: Thu, 30 Jun 2022 00:13:11 GMT

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