Job Vacancy ALTC Front Desk Representative / Health Care Representative Michigan State University

Job title: ALTC Front Desk Representative / Health Care Representative

Company: Michigan State University

Job description: Working/Functional Title

ALTC Front Desk Representative

Position Summary

Excellent service oriented receptionist to greet clients, answer phones, schedule and confirm appointments, perform reminder calls, collect post treatment and product payments; create an atmosphere where customers are comfortable and are satisfied, leading to repeat visits and referral business; solicit client feedback and field customer service concerns. Assist with the ordering of supplies for the business, as well as ensuring retail operations remain stocked. Sell retail product. Ensure all equipment is operating safely and optimally, and that the treatment center appearance is one that creates an inviting, relaxing environment for customers. Assist in the creation of major sales and promotions; attend demonstrations, fundraisers or other events to keep the business involved in the community.

Unit Specific Education/Experience/Skills

Knowledge normally acquired through a high school education; one year of related and progressively more responsible or expansive work experience in maintaining accurate records, data entry, word processing, typing and/or balancing cash receipts; or knowledge of technical or medical terminology and/or technical training related to the field of employment; or an equivalent combination of education and experience.

Desired Qualifications

Experience with NexTech EMR or other Practice Management Software. Knowledge of clinical skin treatment plans; Broad Band Light, Halo, Microneedling, Chemical Peels, Injections and Fillers. Understanding of cosmetic products; uses, benefits and treatments.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter

Together-we-will Statement

The university is requiring all MSU students, faculty and staff to be vaccinated against COVID-19 with limited exceptions. Learn more at:

Work Hours



The Bidding Eligibility ends on 07/05/2022 at 11:55 PM

Advertised: Jun 29, 2022 Eastern Daylight Time

Applications close: Jul 26, 2022 Eastern Daylight Time

Expected salary:

Location: East Lansing, MI

Job date: Thu, 30 Jun 2022 22:12:53 GMT

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